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*1. How would you rate the service you received while purchasing from McDanel Advanced Ceramic Technologies?
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| ExcellentGoodAveragePoor |
| Your comments: |
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| *2. Are you a new or existing customer of McDanel? |
| Existing CustomerNew Customer |
| [group grp1] *If you are a new customer, please tell us how you learned of McDanel?[/group] |
| [group grp2] [/group] |
| [group q2bothergrp] *Please describe[/group] |
| *3. Please rate the lead time that you received on your order or quote? |
| ExcellentGoodAveragePoor |
| Your comments: |
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| *4. What is your role in the organization? |
| EngineeringManufacturingPurchasingResearch and DevelopmentOther |
| [group q4bothergrp] *Please describe[/group] |
| *5. Are you satisfied with the value of our products/services? |
| YesNo |
| If no, please provide your comments: |
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| *6. How would you rate the performance of the product that you purchased? |
| ExcellentGoodAveragePoor |
| Your comments:
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| *7. Do you purchase any of the following materials from another supplier? |
| 99.8% AluminaMulliteZirconiaSialonOther Ceramics |
| [group q7bothergrp] *Please describe[/group] |
| *8. How was your purchasing experience? |
| ExcellentGoodAveragePoor |
| Your comments: |
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| *9. Was the website easy to navigate and did it meet all of your requirements? |
| YesNo |
| If no, please provide your comments: |
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| *10. How would you rate your overall experience working with McDanel Advanced Ceramic Technologies? |
| ExcellentGoodAveragePoor |
| Please provide any other suggestions or comments: |
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| 11. How could we make your purchasing experience better? |
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