McDanel Advanced Ceramic Technologies

Customer Survey

    Our customer is the only source of defining quality. We dedicate our resources to achieve the total satisfaction of the customers needs. We establish a customer relationship that is strong and long-lasting, with a focus on mutual prosperity. Please take the time to answer the questions listed below to help us further improve on our processes.

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    Contact Information:

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    *1. How would you rate the service you received while purchasing from McDanel Advanced Ceramic Technologies?
    ExcellentGoodAveragePoor
    Your comments:
    *2. Are you a new or existing customer of McDanel?
    Existing CustomerNew Customer
    *If you are a new customer, please tell us how you learned of McDanel?
    *Please describe
    *3. Please rate the lead time that you received on your order or quote?
    ExcellentGoodAveragePoor
    Your comments:

    *4. What is your role in the organization?
    EngineeringManufacturingPurchasingResearch and DevelopmentOther
    *Please describe
    *5. Are you satisfied with the value of our products/services?
    YesNo
    If no, please provide your comments:
    *6. How would you rate the performance of the product that you purchased?
    ExcellentGoodAveragePoor
    Your comments:
    *7. Do you purchase any of the following materials from another supplier?
    99.8% AluminaMulliteZirconiaSialonOther Ceramics
    *Please describe
    *8. How was your purchasing experience?
    ExcellentGoodAveragePoor
    Your comments:

    *9. Was the website easy to navigate and did it meet all of your requirements?
    YesNo
    If no, please provide your comments:

    *10. How would you rate your overall experience working with McDanel Advanced Ceramic Technologies?
    ExcellentGoodAveragePoor
    Please provide any other suggestions or comments:

    11. How could we make your purchasing experience better?




    McDanel Advanced Ceramic Technologies
    Tel: 724.843.8300 | Fax: 724.843.5644 | sales@mcdanelceramics.com

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